Please follow the below stepsto reset your Phoenix Exhange password?

1.

Click on the following link:
https://phoenixexchange.cymax.com.au/owa/ 

2.

You will be presented with the following login screen:

outlook web app

3.

Enter your username and current Phoenix password as shown below:

outlook web app

4.

Once you have successfully logged in you will see the following screen:

outlook web app

5.

Click on Options (in the top right hand corner).

outlook web app

6.

Select Change Your Password…

outlook web app

7.

You will see the below screen:

outlook web app

8.

Enter your current password and confirm as shown below:

outlook web app

9.

Click on Save.

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10.

After a few seconds you will see the following message:

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11.

You have successfully changed your password.
You may now close all your browser windows.

Reminder.

Now that you have changed your password you will also need to update it on your smartphone or tablet in order for your email to continue to sync.

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