Managed IT services Brisbane
We offer a holistic and proactive approach to managing your IT services – delivering the ultimate in system reliability, safety and effectiveness. Cymax’s top level IT consultants use the latest technology to minimise server issues. If a server or network issue does occur, we’ll resolve it as quickly as possible.
Your bespoke managed IT solution will ensure your infrastructure is adequate, you’re protected, up to date, and solutions are streamlined for maximum productivity and business continuity.
As part of our IT services, you can rely on us for 24 x 7 support, and we’ll also manage your:
- Server monitoring, performance tuning (performed outside of your business hours), patching and backups
- UPS monitoring – to ensure maximum protection against corruption during an outage
- Minor file level security changes – making sure your data is secure
- Monitored backups
- Hardware remedial services
- Workstation performance tuning and monitoring – to ensure stations are running at optimum capacity
- Backup images of key systems
- Third party software patching and updates (performed outside of hours)
- Managed backups and periodic restores to ensure your data is recoverable
- Recovery of files in the case of data being accidentally deleted
- Offsite backups and updates of backup software
- Disaster recovery (DR) and business continuity testing
Internet, Firewall & VPN
- We monitor your internet connection to ensure it’s effectively running
- Firewall – includes updates, maintenance, firmware and perimeter protection
- Manage printing solutions
- Switches and wireless access points – includes management and updates
- VPN – to ensure VPN connections are running well and data can be accessed
- We’ll proactively monitor your antivirus software and ensure your workstations are always protected by the latest antivirus signatures
If it’s a complete managed IT service you’re after, enjoy the peace of mind Cymax provides.
Call us on 1300 790 690 to discuss how we can develop a tailored IT support program for your organisation. Don’t just take our word for it, we’ve been named one of the world’s top 501 Managed IT Services providers – read more here.