Setup Phoenix Exchange email on your iPhone or iPad with iOS8

It is recommended that you connect your smartphone or tablet to a wireless network before proceeding as your initial sync may consume a large amount of bandwidth/data.

This procedure will step you through setting up Phoenix Exchange email on your iPhone or iPad with iOS8.

To check your version of iOS

To setup Email for iOS 7 click here.

 

Below is a step by step guide on how to setup your iPhone or iPad with Phoenix Exchange for iOS8.

1.

Locate and click on Settings from the home screen

ios8-start

2.

Scroll down to Mail, Contacts, Calendars

  1. ios8-settings

3.

Tap Add Account

ios8-mail-contacts-calendars

4.

You will be presented with several options. Select the 2nd one down. Exchange

ios8-add-account

5.

Now its time to enter your Company login credentials and Exchange details
Email: youremailaddress@yourcompanyemail.com.au
Password: yourpassword
Description: Work Email (Or whatever you want to call it.).
For this example we have called it Exchange|
*Tap Next on the top right when done.

ios8-exchange

6.

You will then be presented with another screen which looks similar to the last (shown below) but it will have some more fields to fill in
In the Server field enter: phoenixexchange.cymax.com.au
Domain : can be left blank
Username : Will be provided to you by Cymax. This is the same username you would used to login to the Cloud.
Password: Provided by Cymax. This is the same password you would use to login to the Cloud.

ios8-exchange-2

Logon
Tap Next. It will then try and validate your account details.

7.

Once validated, select the items you want to sync. We recommend leaving all of these enabled.
Tap Save when done.

ios8-sync

Your work email should now begin to sync.

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